CBA Services

Digital relationship banking platform by Agent IQ improves communication and engagement between financial institutions and their customers, leading to happier, more loyal, and more profitable relationships. The Lynq™ platform by Agent IQ allows customers to select and engage with a personal banker for all their financial needs across any digital channel in a persistent manner; just like they are used to engaging with their family and friends. The configurable built-in Augmented Intelligence supports bankers to be more efficient and automate mundane tasks, while the customer-facing self-service AI can drive down call center volume by letting customers get quick answers at their convenience.