Convention FAQ's
- This year’s event will be held July 7-9 at the Kansas City Marriott Downtown located in the Power & Light District of Kansas City, MO
- What do the different ticketing prices mean? CBA offers an Early Bird and Regular registration for our Bank members and our Associate Members. You will see what level you qualify for based on your membership with CBA. We also offer opportunities for a spouse or adult guest, as well as options for children.
- What does my registration include? Your full registration fee includes all educational programming, morning breaks in the Exhibit Hall on Tuesday and Wednesday, Tuesday night entertainment and dinner at Howl at the Moon, Wednesday night's Chairman's Reception, Dinner and Live Auction.
- If I need to change my registration, who do I contact? Please reach out to Yvonna Hansen at yvonna@cbak.com to change your registration.
- Can I register and buy a ticket at the event? We do allow onsite registrations. Onsite registration fees increase and vary by event. Please talk with Yvonna or Nikki.
- Where can I review my registration information? You can review your registration information via your member portal on our website. There you can generate a copy of the invoice, pay your invoice online, add spouse registration tickets, etc. If you have not set up your member profile, this is a great opportunity to set up your profile to make sure you are getting all of your CBA benefits.
- Can I get a refund if I change my mind about attending? CBA does have a cancellation policy.
In the event, you choose to cancel a program registration, the following cancellation polices will apply:- Employee substitutions are welcome.
- All cancellations must be received in writing.
- Cancellations received before June 1st will receive a 100% credit/refund.
- Cancellations received after June 1st will receive a 80% credit/refund.
- Cancellations received after June 15th will receive no credit/refund, however, attendee substitutions are welcomed.
- I have special accessibility needs/dietary requirements; can you accommodate me? Absolutely, CBA will make every effort to help accommodate. Contact Yvonna Hansen at yvonna@cbak.com and we will take care of your needs.
- Hotel accommodations at Kansas City Marriott Downtown are not included in your convention registration and should be made directly with the hotel. CBA has reserved a block of rooms for Monday, Tuesday and Wednesday nights, July 7-9, 2025. This block of rooms consists of hotel guest rooms. The special block price of $219/night will be held until Saturday, June 5, 2025. After June 5, neither price nor room availability will be guaranteed, so make your reservations today! Be sure to mention you are with the Community Bankers Association. Click here to make your room reservation today!
- Be comfortable! Dress for most events is casual – including the Trade Show and General Sessions. Business dress for men and women will be appropriate for the Wednesday evening Reception and Dinner.
- If the event is cancelled, how do I obtain a refund? Due to unforeseen circumstances beyond CBA’s control, we will keep all registered attendees abreast of any potential cancellations. Should the convention be cancelled prior to the event, CBA will refund monies in full.
- I am interested in being an exhibitor or sponsor for convention. Who should I reach out to? Please reach out to Yvonna Hansen at yvonna@cbak.com she will be glad to assist in getting you set up.